Terms of Service
Last Updated: October 2026
01. Agreement & Provider
These Terms of Service (“Terms”) form a binding agreement between you or the business you represent (“Client”, “you”) and YashNic (Pty) Ltd. (“YashNic”, “we”, “us”), operating as An Agentic1 Company.
By accessing YashNic websites, subscribing to an optimization plan (Base Optimization R550/mo, Pro Growth R750/mo, Market Dominator R950/mo), purchasing website services, applying for territory franchise rights, or granting YashNic management access to your Google Business Profile, you agree to these Terms and our Privacy & Data Policy.
02. What YashNic Provides
YashNic provides hybrid tech-enabled digital presence management, Search Experience Optimisation (SXO), Answer Engine Optimisation (AEO), and Generative Engine Optimisation (GEO) for businesses. Deliverables include:
- Baseline Audit & Setup: Pinpoint geo-coordinate placement, category mapping, keyword tuning, directory citations, and Schema markup;
- 24/7 AI Engine & Maintenance: Continuous automated checks, weekly profile posts, metadata refreshes, and competitor tracking;
- The Regular Initiative: Monthly on-site visits by a designated regional Area Representative to review results, capture fresh visual assets, and handle client requests;
- Client Reporting: Performance metrics tracking searchability scores, map rankings, customer calls, direction requests, and link clicks.
03. Authority & Profile Delegation
- You confirm that you are the business owner or an authorized representative with authority to manage the business's public listings;
- You agree to grant YashNic official “Manager” or “Owner” access to your Google Business Profile, Facebook Page, or related directories as needed to perform services;
- You retain primary ownership of your Google account at all times. YashNic never requests or requires your personal Google password.
04. Subscriptions, Fees & Cancellation
4.1 Month-to-Month Retainers (Zero Long-Term Lock-In)
Optimization packages (R550/mo, R750/mo, R950/mo or USD equivalent) operate on a month-to-month subscription basis prepaid in advance. There are no multi-year lock-in contracts. You may cancel anytime before your next billing cycle by giving written notice.
4.2 Website Hosting & Notice Periods
Website hosting and management fees are not casual retainers; they cover active server resources, ISP allocations, and security updates. A minimum of 1 (one) calendar month written notice is required to cancel or transfer hosting. Non-payment may result in temporary suspension of the website by our ISP partner.
4.3 Once-Off Project Deposits
Custom website builds, basic landing pages, and development projects require an upfront deposit (typically 50% deposit with the balance due upon completion, or 50/25/25 milestone schedule for custom applications). Work commences once the initiation payment reflects.
4.4 Payment Processing
Payments are processed via authorized South African payment gateways (Paystack, Yoco, direct EFT). Fees already incurred for delivered services or active monthly billing cycles are non-refundable.
05. Territory Franchise Opportunities
Inquiries and applications submitted via /buy-a-franchise represent non-binding preliminary discussions. Territory allocations, exclusivity covenants, base fees (R250,000 excl. VAT), working capital requirements, and book valuation calculations are subject to formal qualification, vetting, and execution of a definitive Regional Franchise Agreement.
06. Third-Party Platforms & Algorithm Disclaimers
YashNic utilizes proprietary optimization workflows, structured Schema, and AI tools to maximize your visibility. However:
- Search algorithms operated by Google, Apple, Microsoft, Meta, and AI engines (OpenAI, Anthropic, Google Gemini) are governed solely by those respective third parties;
- No ethical optimization agency can guarantee permanent #1 ranking positions or specific call volumes, as search rankings depend on competition, user location, search query intent, and platform policy shifts;
- We comply strictly with Google Business Profile policies and search engine guidelines to protect your domain authority and listing health.
07. Client Content & Intellectual Property
- You retain full ownership of all logos, trademarks, store imagery, and proprietary materials you supply;
- You grant YashNic and its operating affiliates a license to use, display, format, and publish these assets solely for managing and promoting your digital profile;
- YashNic and Agentic1 retain all proprietary rights in our underlying automation software, reporting dashboards, proprietary workflows, and marketing collateral.
08. Acceptable Conduct
Clients agree not to:
- Instruct YashNic to post deceptive, fraudulent, defamatory, or unlawful business information or fake reviews;
- Attempt to reverse-engineer our software tools, internal diagnostic engines, or MCP connectors;
- Engage in abusive behavior toward our field representatives or support staff.
09. Limitation of Liability
To the maximum extent permitted by South African law and applicable consumer protection statutes, YashNic (Pty) Ltd., its directors, employees, and affiliates will not be liable for indirect, incidental, consequential, or punitive damages, or loss of profits or business opportunity resulting from third-party algorithm updates, platform outages, or account suspensions outside our direct control.
Our total aggregate liability for any claims arising from the service in any 12-month period will not exceed the total fees paid by you to YashNic in the preceding 3 (three) months.
10. Governing Law & Jurisdiction
These Terms are governed by and construed in accordance with the laws of the Republic of South Africa. Any disputes that cannot be settled amicably shall be submitted to the competent courts of the Western Cape High Court or relevant South African magistrate division.
11. Changes to These Terms
We may update these Terms periodically as our services and platform integrations evolve. Updated terms will be published on this page with a revised date. Continued use of the service following publication constitutes acceptance of the modified Terms.
12. Contact Information
YashNic (Pty) Ltd.
An Agentic1 Company
36 Cathedral Street, George Central, George, 6529, South Africa
Email: agency@yashnic.com
Phone / WhatsApp: +27 67 581 1659