Privacy & Data Policy
Last Updated: October 2026
01. Who We Are
YashNic is a digital presence optimisation service operating as An Agentic1 Company. YashNic is provided by YashNic (Pty) Ltd. YashNic (Pty) Ltd. is the primary contracting party and responsible data controller for clients and visitors in South Africa, unless a separate written agreement specifies otherwise.
36 Cathedral Street, George Central, George, 6529, Western Cape, South Africa
Privacy Contact: agency@yashnic.com
02. Scope of This Policy
This Policy applies when you:
- Visit or interact with the YashNic website (
yashnic.com), cost estimators, presence score tools, or dashboards; - Submit a business audit request, score inquiry, territory franchise application, or contact form;
- Engage YashNic for Google Business Profile (GBP) optimization, Google Maps management, search experience optimization (SXO), or website services;
- Participate in monthly on-site Area Representative visits (The Regular Initiative); or
- Connect or interact with authorized AI engines, Model Context Protocol (MCP) endpoints, WhatsApp channels, or automated lead pipelines.
03. Information We Process
3.1 Account, Contact & Business Information
- Your name, email address, WhatsApp number, direct contact number, and job title;
- Company name, physical trading address, CIPC registration details, and geographic coordinates;
- Google Business Profile ownership/manager authorizations and connected workspace contexts;
- Preferred territory selection and investment capacity for franchise applicants.
3.2 Business Content & Media Assets
YashNic processes content you deliberately provide, approve, or authorize us to manage on public profiles. We do not independently read or monitor your private communications.
- Profile descriptions, service titles, product catalogs, pricing, menus, and FAQs;
- Storefront, team, and operational photos collected via client submissions or during Regular Initiative visits;
- Public customer reviews and business response copy;
- Promotional offers, event posts, and announcement updates.
3.3 AI, MCP & Connector Information
When you or our systems connect to authorized AI platforms (e.g., ChatGPT, Claude, Gemini, Perplexity) or MCP endpoints for profile diagnostics:
- Diagnostic audit queries, ranking checks, and keyword gap inputs;
- Minimum account and territory context necessary to process the request;
- Tool receipts, structured LocalBusiness Schema JSON-LD payloads, and diagnostic score logs.
3.4 Technical & Analytical Information
- Browser type, device info, approximate IP-based location (used to display ZAR or USD pricing);
- Log records, performance diagnostics, error snapshots, and security headers.
04. How We Use Information
- Perform Google Business Profile, Apple Maps, Bing Places, and directory audits;
- Execute weekly updates, image uploads, category adjustments, and review response drafting;
- Schedule and conduct in-person visits via our regional Area Representatives (The Regular Initiative);
- Process territory franchise inquiries and compute indicative acquisition pricing;
- Generate bi-weekly and monthly client performance reports and visibility metrics;
- Comply with South African law (including the Protection of Personal Information Act / POPIA) and enforce our Terms.
We do not sell, rent, or trade your personal information or business data.
05. Legal Bases & POPIA Compliance
We process information under lawful grounds recognized under POPIA and international frameworks:
- Contractual Performance: To deliver the subscription packages, audits, and territory management you engage us for;
- Consent: Where you submit forms, opt into notifications, or grant profile manager access;
- Legitimate Interests: System security, fraud prevention, service reliability, and algorithm tuning;
- Legal Obligation: CIPC record compliance, tax accounting, and lawful regulator requests.
06. AI Clients & Third-Party Platforms
When our optimization engines interact with third-party search and AI platforms (Google, Meta, OpenAI, Anthropic, Microsoft):
- Only publicly intended business data (address, hours, photos, approved posts) is synced to external platforms;
- We do not grant AI models unrestricted database access or expose private client communications;
- Third-party platforms govern their own processing under their published privacy disclosures.
07. Where Information Is Stored & Processed
YashNic utilizes trusted, enterprise-grade cloud infrastructure, which may include:
- South African Infrastructure: Local operational coordination, client communication, and regional franchise databases;
- Secure Cloud Hosting (Europe & US): Core application databases, secure storage, and diagnostic microservices;
- Payment Processors: PCI-DSS compliant providers (Paystack, Yoco) — YashNic never stores full credit card details.
Cross-border data transfers are safeguarded with strict contractual, technical, and organizational measures in line with POPIA section 72 requirements.
08. Retention & Deletion
- Active subscription records and published assets are retained for the duration of the engagement;
- Upon cancellation of a month-to-month plan, profile management access is transferred back to the business owner, and internal working files are archived or removed;
- Diagnostic logs and temporary form audit receipts are retained for 30–90 days;
- Financial and tax records are maintained in accordance with South African statutory periods (typically 5 years).
09. Security Measures
We protect data with TLS in transit, encryption at rest, scoped Google OAuth delegation (never asking for client personal Google account passwords), multi-factor authentication, role-based access, and continuous monitoring.
10. Your Rights & Choices
Under POPIA and applicable privacy laws, you have the right to request access to, correction of, or deletion of your personal data held by YashNic, as well as the right to object to processing or revoke manager invitations on Google Business Profile at any time.
To exercise any privacy right, email agency@yashnic.com.
11. Contact & Information Officer
YashNic (Pty) Ltd.
An Agentic1 Company
36 Cathedral Street, George Central, George, 6529, South Africa
Email: agency@yashnic.com
Phone / WhatsApp: +27 67 581 1659